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Enquiries

 

Send us Feedback or an Enquiry



We welcome your feedback and enquiries. Please get in touch with us by phoning 780-906-2888 or by using the form at the bottom of this page.

Much of the information you may require is available on this website.  You may find the sitemap useful if you can't find the information you are looking for, or you can search in our site.

 

 

Our Commitments to Your Enquiry

 

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When you submit this form any personal information you give (name, email address or  telephone number) will only be used for the purposes of responding to your enquiry. We will not share your personal details with third parties, and we will not use your personal details for marketing purposes by DraftLogic Inc.

 

Service Standards

We aim to respond to your enquiry within one working day. If your enquiry is particularly urgent, please ensure that you indicate this. Our office hours are from 9am - 6pm Monday-Friday (Mountain Standard Time).

 

 

Receiving a Reply from DraftLogic

Your ability to receive e-mail from DraftLogic may be affected by any e-mail filtering software you have installed on your computer. When you send DraftLogic a request for customer service either by submitting through an online form or writing to us at an e-mail address, DraftLogic replies to you using the e-mail address you provided in the form, or the e-mail address that you used to send DraftLogic your original e-mail.

To make sure that you can receive a reply from DraftLogic, please take one of the following steps:

* Add the draftlogic.com domain to your e-mail program's safe list (e.g. Microsoft Outlook).

* If your e-mail program settings do not let you add e-mail addresses to a safe list use the Help section or contact your email/ Internet provider's customer support to research your configuration options.

* Disable your e-mail filtering SPAM software.

* If you are unable to do any of the above, monitor your SPAM folders for our reply!


Failure to follow at least one of these steps will likely prevent you from receiving a response to your submitted question.  If you have not received a reply from us within two business days of submitting it, please call us at 780-906-2888 to ensure we received your request.

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